Thank you for shopping with us! We are committed to providing you with a smooth shopping experience, and that includes ensuring that your order arrives quickly and safely. Below you’ll find important details about our shipping policy.
Shipping Processing Time
Orders in stock are processed within 2 business days. In case of Customization Please Contact us. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Within India
We ensure safe and timely delivery of our Tanjore paintings across India. The estimated shipping times are as follows:
- Zone A: Within Chennai – 2 days
- Zone B: Within the same state – 3 days
- Zone C: Metro to Metro – 3-4 days
- Zone D: Rest of India – 4-5 days
- Zone E: North East & Jammu and Kashmir – 6-7 days
Express Delivery: Clients can opt for express delivery, ensuring delivery within 1 day across India.
Shipping Outside India
For international shipping, charges are calculated after packing the painting. We will inform you of the shipping cost once the packing is completed, and payment for shipping can be made separately.
Estimated Shipping Time:
- Standard Delivery: 5 – 10 days
- Express Delivery: 2 – 5 days
How International Shipping Charges Are Calculated
Shipping charges are determined based on the total weight of the package. If the dimensional weight (calculated based on package size) exceeds the actual weight, the higher value will be considered for pricing.
For any further queries, feel free to contact us!
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using the provided tracking link on the carrier’s website.
If you encounter any issues with tracking or delivery, please reach out to us, and we will assist you as soon as possible.
Damaged or Lost Items
We take great care in packaging your items to ensure they arrive in perfect condition. However, if your order arrives damaged or is lost during transit, please contact us immediately at 78719 96832. We will work with the carrier to resolve the issue and ensure you are satisfied with your purchase.
Address Changes
Once an order is processed and shipped, we cannot change the shipping address. Please ensure that the correct address is entered during checkout.
Returns & Exchanges
For more information about our return and exchange policy, please visit our Return Policy page.
Contact Us
If you have any questions or need further assistance, don’t hesitate to contact our customer support team at 78719 96832.. We are happy to help!